Below are the Team Policies and Service Policies for Mobile Image Processing Inc, a company specializing in mobile image processing, based in Houston, TX. These policies are designed to provide clear guidelines for your team’s conduct and set expectations for the services you offer to clients. They are written in a professional tone, ensuring transparency and alignment with your business goals.

Team Policies for Mobile Image Processing Inc

Last Updated: March 25, 2025

At Mobile Image Processing Inc, we are committed to fostering a positive, inclusive, and productive work environment for our team members. These Team Policies outline the expectations, responsibilities, and guidelines for all employees to ensure we deliver exceptional service while maintaining a respectful and collaborative workplace.

1. Code of Conduct

1.1 Professionalism: All team members are expected to act with integrity, honesty, and professionalism in all interactions, whether with colleagues, clients, or partners.
1.2 Respect and Inclusion: We value diversity and expect all employees to treat others with respect, regardless of race, gender, religion, sexual orientation, or any other characteristic. Discrimination, harassment, or bullying will not be tolerated.
1.3 Confidentiality: Employees must protect sensitive company and client information, including proprietary technology, client data, and internal communications. Sharing confidential information without authorization is prohibited.
1.4 Compliance with Laws: Team members must comply with all applicable local, state, and federal laws, including labor laws, data protection regulations (e.g., GDPR, CCPA), and intellectual property laws.

2. Work Environment

2.1 Office Location: Our primary office is located at 150 Dominion Park Dr Apt 633, Houston, TX 77090-6755. Employees are expected to adhere to office hours (Monday to Friday, 9:00 AM to 5:00 PM CST) unless otherwise agreed upon for remote or flexible work arrangements.
2.2 Remote Work: We support remote work for certain roles. Employees working remotely must maintain a professional workspace, ensure reliable internet access, and be available during agreed-upon hours.
2.3 Dress Code: For in-office work, business casual attire is expected. For client-facing roles, professional attire may be required during meetings or presentations.
2.4 Workplace Safety: Employees must follow safety protocols, report hazards, and maintain a clean and organized workspace. Any workplace incidents should be reported to management immediately.

3. Performance and Accountability

3.1 Job Responsibilities: Employees are expected to perform their duties to the best of their abilities, meet deadlines, and contribute to team goals. Regular performance reviews will be conducted to provide feedback and support growth.
3.2 Attendance and Punctuality: Team members must adhere to their scheduled hours and notify their supervisor in advance of any absences or tardiness. Excessive unexcused absences may result in disciplinary action.
3.3 Use of Company Resources: Company equipment, software, and resources (e.g., email accounts like [email protected]) are to be used for business purposes only. Personal use is prohibited unless explicitly authorized.
3.4 Conflict Resolution: Employees should address conflicts professionally and directly with the involved parties. If unresolved, issues should be escalated to a supervisor or HR for mediation.

4. Technology and Data Security

4.1 Device Security: Employees must secure their work devices with strong passwords and enable two-factor authentication where applicable.
4.2 Data Handling: When working with client data (e.g., images uploaded for processing), employees must follow strict privacy protocols, ensuring data is encrypted and not shared without authorization.
4.3 Software Usage: Only approved software and tools may be used for work purposes. Installing unauthorized software on company devices is prohibited.
4.4 Incident Reporting: Any data breaches, security incidents, or suspicious activity must be reported to management immediately.

5. Employee Benefits and Support

5.1 Compensation: Employees will receive competitive salaries, paid on a bi-weekly basis, along with performance-based bonuses as outlined in their contracts.
5.2 Leave Policy: Full-time employees are entitled to 15 days of paid time off (PTO) per year, plus 5 sick days. Additional leave (e.g., parental leave) will be provided in accordance with local laws.
5.3 Professional Development: We encourage growth through training, workshops, and certifications. Employees may request funding for relevant courses, subject to approval.
5.4 Health and Wellness: We offer health insurance plans for full-time employees and provide access to mental health resources to support well-being.

6. Disciplinary Actions

6.1 Violations: Failure to comply with these policies may result in disciplinary action, including verbal warnings, written warnings, performance improvement plans, or termination.
6.2 Termination: Grounds for immediate termination include gross misconduct, theft, harassment, or intentional disclosure of confidential information.
6.3 Grievance Process: Employees who feel they have been unfairly treated can file a grievance with HR. All complaints will be investigated promptly and fairly.

7. Contact for HR Inquiries

For questions about these policies, benefits, or workplace concerns, please contact our HR team at [email protected] or visit our office at 150 Dominion Park Dr Apt 633, Houston, TX 77090-6755.

Service Policies for Mobile Image Processing Inc

Last Updated: March 25, 2025

Mobile Image Processing Inc is dedicated to providing high-quality mobile image processing services to our clients. These Service Policies outline the terms, expectations, and responsibilities for using our services, ensuring a transparent and reliable experience for all users.

1. Service Overview

1.1 What We Offer: Mobile Image Processing Inc provides mobile image processing solutions, including image enhancement, analysis (e.g., object recognition, OCR), editing tools, and API integration for developers. Our services are accessible via our website mobileimage.us.
1.2 Eligibility: Our services are available to individuals and businesses who agree to these policies. Users must be at least 13 years old (or 16 in the EU/UK) to use our services.
1.3 Account Creation: To access certain features, you must create an account on our website using a valid email address. You are responsible for maintaining the confidentiality of your account credentials.

2. Usage Guidelines

2.1 Acceptable Use: You may use our services for lawful purposes only. Prohibited activities include:

  • Uploading or processing images that contain illegal, offensive, or copyrighted content without permission.
  • Attempting to reverse-engineer, hack, or disrupt our platform.
  • Using our services to harm others or violate their privacy (e.g., processing images of individuals without consent).
    2.2 Image Ownership: You retain ownership of the images you upload. By uploading images, you grant us a limited, non-exclusive license to process them as requested. We do not claim ownership of your content.
    2.3 Service Limitations: We may impose limits on processing volume (e.g., number of images per month) based on your subscription plan. Exceeding these limits may require upgrading your plan.

3. Pricing and Payments

3.1 Pricing Structure: Our services are offered on a subscription basis:

  • Individual Plans: Starting at $9.99/month.
  • Business Plans: Starting at $49.99/month.
  • Custom Solutions: Quoted based on project requirements.
    Detailed pricing is available at mobileimage.us/pricing.
    3.2 Payment Terms: Payments are processed securely via third-party providers. Subscriptions are billed monthly or annually, depending on your plan.
    3.3 Refunds: We offer a 14-day money-back guarantee for annual subscriptions. Refunds for monthly subscriptions are not available, but you can cancel anytime to avoid future charges. To request a refund, contact us at [email protected].
    3.4 Late Payments: For enterprise clients with custom billing, late payments may incur a 1.5% monthly fee. We reserve the right to suspend services for accounts with overdue payments.

4. Data and Privacy

4.1 Data Security: We use industry-standard encryption to protect your data during transmission and storage. Uploaded images are deleted within 30 days of processing unless you opt into long-term storage.
4.2 Privacy Policy: Your use of our services is subject to our Privacy Policy, which details how we collect, use, and protect your data.
4.3 User Responsibilities: You are responsible for ensuring that the images you upload comply with applicable laws, including copyright and privacy regulations. We are not liable for any legal issues arising from your content.

5. Service Availability and Support

5.1 Uptime Guarantee: We strive to maintain 99.9% uptime for our services. However, we are not responsible for downtime caused by factors beyond our control (e.g., internet outages, third-party service failures).
5.2 Maintenance: We may perform scheduled maintenance, during which services may be temporarily unavailable. We will notify users in advance via email or on our website.
5.3 Customer Support: Support is available via email at [email protected], Monday to Friday, 9:00 AM to 5:00 PM CST. Enterprise clients receive priority support with dedicated account managers.
5.4 Service Modifications: We may update or modify our services (e.g., adding new features, discontinuing old ones) to improve performance. Significant changes will be communicated to users in advance.

6. Termination and Suspension

6.1 User Termination: You may cancel your subscription at any time through your account dashboard. Cancellations take effect at the end of your current billing cycle.
6.2 Our Right to Suspend: We reserve the right to suspend or terminate your account if you violate these policies, engage in illegal activities, or fail to pay outstanding fees.
6.3 Data After Termination: Upon termination, we will delete your data (including uploaded images) within 30 days, unless required by law to retain it (e.g., for tax purposes).

7. Liability and Disclaimers

7.1 Service Warranty: We strive to provide accurate and reliable image processing services, but we do not guarantee that our services will be error-free or meet all your expectations.
7.2 Limitation of Liability: Mobile Image Processing Inc is not liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of data or profits. Our total liability is limited to the amount you paid for the service in the preceding 12 months.
7.3 Third-Party Services: Our platform may integrate with third-party services (e.g., payment processors). We are not responsible for the performance or policies of these third parties.

8. Contact Us

For questions about these Service Policies or to report a violation, please contact us at:
Mobile Image Processing Inc
150 Dominion Park Dr Apt 633
Houston, TX 77090-6755
Email: [email protected]
Website: mobileimage.us